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ContextBrain

Terms

Last updated 8 November 2026

1. Who you're dealing with

ContextBrain is provided by Adam Birds trading as Context Brain, 6 Martha Close, Salford, M5 3QN, UK ("we", "us"). These terms are the agreement between us and you, the person or business using ContextBrain. Contact us at [email protected].

2. The service

ContextBrain gives you and your AI coding agents shared, Git-backed memory ("brains"). Each brain is backed by a Git repository you connect; we keep a working copy and an index of it, and commit changes made through ContextBrain back to it. We may improve and change the service, and will tell you before removing anything you rely on.

3. Your account

You must give accurate details, keep your sign-in methods secure, and tell us promptly if you think your account has been misused. You're responsible for what happens under your account, including what the agents you connect do. The owner of an organisation controls who belongs to it and what they can do.

4. Plans, trials and payment

  • Plans and prices are on our pricing page. Prices are in pounds sterling and are billed monthly in advance by Stripe. If you pay in another currency, checkout shows the converted amount, which includes Stripe's conversion fee, and each payment is converted at that day's rate. We aren't registered for VAT, so no VAT is added.
  • A new organisation's first plan starts with a free trial. A card is needed to start it, and billing starts when it ends unless you cancel first. There is one free trial per organisation, per person and per card.
  • Changing plan, extra brains or the number of people on a Team plan is charged or credited pro rata for the rest of the billing period. An upgrade takes effect once its payment succeeds.
  • If a payment fails, Stripe tries again. If it still can't be collected, the subscription ends and your organisation becomes read-only, as in section 5.
  • If we change our prices, your current subscription keeps its price for as long as it continues.
  • In the European Union we sell only to VAT-registered businesses, which must give a valid VAT number and account for VAT themselves (reverse charge).

5. Cancelling

You can cancel at any time from your organisation's Billing page. Your subscription continues until the end of the period you've paid for and then stops; we don't refund part periods. After it ends, your organisation is read-only: your brains can still be read but not changed.

You then have 30 days to make sure everything you need is in your Git repositories. We email the organisation's owners when it becomes read-only, a week before the end and the day before, including if any changes haven't been pushed yet. After 30 days we delete our hosted copy of your brains: the working copy, search index, uploads, usage history and stored Git credentials. Changes that were never pushed to your repository are lost. Your repositories are never touched, and your account, organisation, members, audit log and billing records stay. Subscribing again within the 30 days keeps everything; after that, you reconnect your repositories.

If you're a consumer in the UK, you also have a legal right to cancel within 14 days of first subscribing. Every new plan starts with a free trial at least that long, so cancelling during the trial costs nothing. If you subscribe without a trial and cancel within 14 days, we refund what you paid, less a proportionate amount for the days you had the service.

6. Your content

Your repositories and everything in them stay yours. You give us permission to copy, store, index and change that content only as needed to provide ContextBrain to you, including committing changes you or your agents make. We never delete your repositories. You must have the right to use the content you connect, and you're responsible for keeping your own backups.

7. Acceptable use

You must not use ContextBrain to:

  • break the law or infringe anyone's rights;
  • store or share malware, or content that is unlawful, abusive or harmful;
  • try to get into accounts, brains or systems that aren't yours, or test our security without our written permission;
  • overload or disrupt the service, or get round its limits, plans or trials;
  • resell the service without our agreement.

8. Suspension and ending

We may suspend or end your access if you seriously or repeatedly break these terms, if you don't pay, or if the law requires it. Where we reasonably can, we'll warn you first and give you a chance to put things right. You can stop using ContextBrain at any time.

9. Availability

We work to keep ContextBrain available and your data safe, but we don't promise it will be uninterrupted or error-free. We may need to take it offline for maintenance.

10. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn't allow us to limit. If you're a consumer, these terms don't affect your legal rights.

Otherwise, we aren't liable for loss of profits, revenue, business, goodwill or data, or for indirect or consequential losses. Our total liability to a business customer in any 12 months is limited to the fees it paid us in that period.

11. Privacy

How we handle personal data is in our privacy policy.

12. Changes to these terms

We'll email account owners at least 30 days before a change that matters to you takes effect. If you don't agree, you can cancel before then.

13. Law

These terms are governed by the law of England and Wales, and its courts deal with any dispute. If you're a consumer living in Scotland or Northern Ireland, you can also bring proceedings there.